Terms of Use

Last Updated: February 8, 2026

1. General Terms

These Terms of Use define the conditions that apply to the use of the Imros website and services. By visiting our website or using our services, you are deemed to have accepted these terms.

If you do not accept these terms, please do not use our website or access our services.

2. Service Description

Imros provides comprehensive digital solutions for the restaurant and retail industries:

  • Online Channel Management:Multi-platform integration and order management
  • Branch Management:POS, kiosk, QR menu, and waiter applications
  • Supply Chain Management:Inventory and supplier management
  • AI & Digital Transformation:Data analytics and automation solutions

3. User Account and Responsibilities

You may need to create an account to use certain services. When creating an account:

  • You must provide accurate, up-to-date, and complete information
  • You must use a strong password to protect your account
  • You must keep your account details confidential and not share them with third parties
  • You are responsible for all activities carried out through your account
  • You must immediately report unauthorized access or security incidents

4. Intellectual Property Rights

All content, software, designs, logos, graphics, text, and other materials on our website are the intellectual property of Imros or its licensors and are protected under copyright, trademark, and other intellectual property laws.

Without explicit permission, you may not copy, reproduce, distribute, publish, modify, or use these materials for commercial purposes.

5. Prohibited Uses

When using our services, you must not engage in the following activities:

  • Use for unlawful or unauthorized purposes
  • Attempts to gain unauthorized access to systems or breach security
  • Uploading harmful software, viruses, or malicious code
  • Sending spam or unsolicited commercial communications
  • Accessing the accounts of others without authorization
  • Activities that disrupt or interfere with the functioning of the service
  • Reverse engineering, extracting source code, or copying
  • Conduct that violates the rights of other users

6. Fees and Payments

Some of our services are paid offerings. When using paid services:

  • Current pricing information is available on our website
  • Payments must be made using the stated payment methods
  • All prices include VAT unless otherwise specified
  • Subscription payments may renew automatically
  • Refund and cancellation conditions are defined in the relevant service agreement

7. Service Changes and Interruptions

Imros reserves the right, without prior notice, to:

For major planned interruptions, we will make reasonable efforts to notify our users in advance.

  • Develop, modify, or discontinue services
  • Apply temporary interruptions for maintenance and updates
  • Change pricing and package contents
  • Update these terms of use

8. Data Backup and Liability

Although our systems are backed up regularly, users are responsible for keeping backups of their own data. Imros cannot be held liable for data loss.

9. Limitation of Liability

To the extent permitted by applicable law:

  • Services are provided on an "as is" and "as available" basis
  • No guarantee is given that the service will be uninterrupted, error-free, or secure
  • No liability is accepted for indirect, incidental, or consequential damages
  • Total liability is limited to the amount paid in the last 12 months

10. Indemnification

Users agree to indemnify Imros against any damage, claim, action, and expense, including attorney fees, arising from a breach of these terms or unlawful use.

11. Termination

Imros may suspend or terminate user accounts in the following circumstances:

Users may also close their accounts at any time.

  • Violation of these terms of use
  • Failure to fulfill payment obligations
  • Suspicion of fraud or abuse
  • Extended inactivity

12. Privacy

The processing of your personal data is explained in detail in our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Republic of Türkiye. Any dispute arising from these terms will be subject to the courts and enforcement offices of Istanbul.

14. Amendments

Imros reserves the right to change these Terms of Use at any time. Changes become effective on the date they are published on the website. Continued use of the service after such changes means you accept the updated terms.

15. Contact

If you have any questions about these Terms of Use, you may contact us:

  • Email:info@imros.ai
  • Address:Biruni Teknokent Imros.AI Kazlıçeşme, Cinoğlu Çk No:4, 34020 Zeytinburnu / Istanbul

You confirm that you have read these Terms of Use carefully and that you accept them.